Terms & Conditions
Rights to Cancellation
When ordering as a consumer, you are entitled to a right of withdrawal in accordance with one of the following directives. A consumer is any natural person who enters into a legal transaction for purposes that cannot be attributed primarily to his/her commercial or independent professional activity.
Right of Cancellation
You have the right to withdraw from this contract within fourteen days, without being required to cite any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the courier, took final possession of the goods.
In order to exercise your right to cancellation, you must inform us clearly, via a written statement (e.g. a letter sent by post, fax or e-mail) (OBJKT Pte Ltd, 103A Depot Road #08-543, Depot Heights, Singapore (101103), Fax: +65 6395 2384, E-mail: info@objktstudio.com), citing your decision to withdraw from this contract. You may use the attached standard withdrawal form; it is, however, not required. To ensure that you remain within the timely cancellation period, it is sufficient for you to send notification of your right of withdrawal before the expiry of the withdrawal deadline.
Consequences of Cancellation
If you withdraw from this contract, all payments which we have received from you, including delivery charges (except for the additional costs arising from your choice of a different delivery method other than our standard delivery) must be repaid to you promptly, at the latest within fourteen days from the date on which the notification of your cancellation of this contract was received by us. For this repayment, we will use the same payment method you used in the original transaction, unless expressly agreed otherwise; in no way will you be charged for these repayment fees. We may refuse reimbursement until we have received the goods back from you, or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without delay, and in any case, no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is still met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods; in the case of goods which, due to their nature, cannot be returned via normal post, the costs shall be estimated at a maximum of approximately S$ 500. You must only pay for any loss in value of the goods if this loss in value is due to any inappropriate handling of the goods on your part, while verifying their nature, characteristics, and/or proper functioning of the goods.
Special Instructions
Unless otherwise specified, the right of withdrawal/cancellation does not exist in the case of contracts for custom-made goods manufactured according to customer specifications, or goods which are clearly tailored to a customer’s personal requirements, or which are not suitable for return due to their nature.
Standard Cancellation Form
(If you wish to cancel the contract, please fill in this form and send it back.)
– To OBJKT Pte Ltd, 103A Depot Road #08-543, Depot Heights, Singapore (101103), Fax: +65 6395 2384, E-mail: info@objktstudio.com, by means of a clear written statement (e.g. a letter sent via post, fax or e-mail:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*)/ received on (*):
– Consumer(s)’ name:
– Consumer(s)’ address:
– Consumer(s)’ signature (only when notified on paper)
– Date
(*) Delete where not applicable.
Terms of Use
Terms of Use
- About OBJKT Online
(1) This website of www.objktstudio.com is published by us, OBJKT Pte. Ltd. (UEN No. 202081777W).
(2) Your use of the Website shall be at all times subject to these Terms of Use. If you do not accept these Terms of Use, you must refrain from using the Website.
(3) The goods and services described on the Website are only available from the OBJKT Singapore showrooms.
(4) Goods or services specified as “available in-store only” may not be on display or available from or at each of Our Showrooms.
- Website Information
(1) Goods, for which images are published in the Website without any advertised price beside that image, are not offered for sale via the Website.
(2) Images of the goods published on the Website are strictly for illustrative purposes only and may vary from the actual goods we have available for sale.
(3) International visitors to the Website should not rely on the information contained in the Website, including but not limited to the specifications or pricing of goods and services.
- Website Content
(1) We may, at any time, add or remove content from the Website without any prior notice.
(2) All articles, information, or content published on the Website must be read subject to these Terms of Use.
(3) Although we use our best endeavors to confirm the accuracy of all information published on the Website, you agree that we are not and cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by our manufacturers or suppliers changing the product specifications without notice being given to us. You further agree to make your own inquiries to verify all information provided on the Website and to assess the suitability of the goods and services set out on the Website for your own purposes before you order or purchase any such goods and services from us.
(4) The information, materials and services on the Website are provided only for general information purposes. It is current at the time of first publication. It is not intended to provide any legal or other professional advice or to be comprehensive. You are therefore responsible for determining the validity, quality and relevance of any information, material or service stated on the Website and to take the appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirements. You should report any error or omission in any information, material or service, via our customer feedback option on the Website.
(5) The Website may feature or display third-party advertising or content. By featuring or displaying such advertising or content, we do not in any way represent that we recommend or endorse the said third party or any of its products or services.
(6) We will not be liable for any errors in the content published on the Website, or for any actions you may take in reliance on them. Neither you nor any other person may hold us liable in any way for any delays, inaccuracies, errors or omissions in respect of such content, the transmission or delivery of such content or for any loss or damage arising therefrom.
(7) We may promote, advertise or sponsor functions, events, offers, competitions or other activities which may be conducted online or offline and which may be conducted by third parties. These activities may be subject to separate terms and conditions. Your participation in any such activities is entirely at your own risk. We do not accept any responsibility in connection with your participation in any such activities regardless of whether or not such activities are conducted by us or any other party.
- Your Use of the Website
(1) You agree to use the Website only for purposes that are permitted by these Terms of Use, any applicable law or regulation and/or generally accepted practices or guidelines.
(2) You agree that you will not engage in any activity that interferes with or disrupts the Website or the servers and networks that host the Website. You agree not to, or attempt to, circumvent, disable or otherwise interfere with the security-related features of the Website or features that prevent or restrict the use or copying of any content or to enforce limitations on the use of the Website or its content.
(3) You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred by us to the appropriate law enforcement authorities.
(4) We may stop (temporarily or permanently) providing access to the Website to you, or to any other person generally, at our sole and absolute discretion and without any prior notice to you or to any other person.
(5) We may at our sole and absolute discretion restrict your access to the Website. If we do this, you may be prevented from accessing all or any part of the Website, including your account details or other contents contained in your account. We will not be liable to you or any other person for doing so.
(6) As electronic websites are subject to interruption or breakdown, access to the Website is offered on an “as is” and “as available” basis only.
(7) We may impose at our sole and absolute discretion limits or restrictions on the use of the Website. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms of Use, we may at any time withdraw the Website, or change or remove any functionality therein without any notice to you or any other person.
- Intellectual Property Rights
(1) The OBJKT logos are registered trademarks of New Office Design.
(2) You acknowledge that any intellectual property, including but not limited to graphics, logos, trademarks, distinctive brand features, design, text, icons, the arrangement of them, sound recordings and all software relating to the Website, are owned or licensed by us, or in some cases, our related companies, or other third parties and that these remain the property of their respective owners and must not be used in any manner without the prior written consent of the respective owners. Nothing in these Terms of Use gives you any right to use any of them without such prior written consent being obtained.
(3) Nothing contained in the Website is to be interpreted as a recommendation to use any information in the Website in a manner that infringes the intellectual property rights of any person. We make no representations or warranties that your use of the information in the Website will not infringe such intellectual property rights.
(4) You may view the Website and its contents for personal and non-commercial use only, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of the Website or commercialize any information obtained from any part of the Website without our prior written consent or, in the case of material from a third party, from the owner of the intellectual property rights in that material.
(5) You shall not modify or copy the layout or appearance of the Website or any computer software or code contained in the Website, and you shall not decompile, deconstruct, disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.
(6) If you correspond or otherwise communicate with us, you shall automatically grant to us an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, display and/or distribute the contents of your communication and to prepare derivative works of such contents or incorporate such contents into other works in order to publish and promote such contents. This may include, but shall not be limited to, publishing testimonials on the Website and/or developing your ideas and suggestions for improved products.
- Links to Other Websites
(1) The Website may contain links to other websites, content or resources, which are owned or operated by third parties. These linked websites are not under our control and we shall not be in any way responsible for the operation, availability or contents of any linked website or any link contained in a linked website. We provide these links to you for convenience only and the inclusion of any link does not imply our endorsement of the linked website. Your access to the linked websites through the Website is done at your own risk. We disclaim all warranties, express and implied, relating to any materials or information contained on linked websites. You should carefully review the terms of use and the privacy policies applicable to the websites that you visit.
(2) We reserve the right to prevent third parties from creating links to the Website.
- Secure Data and Transmissions
(1) Given the nature of the internet, we cannot guarantee that any data transmission is totally secure, free from viruses, faults or other conditions which could damage or interfere with your computer systems and we do not warrant that your access to the Website will be uninterrupted, error-free or that any defects will be corrected. Whilst we take precautions to protect the information, we do not warrant and cannot ensure the security of any content or information you transmit via the Website. You therefore transmit to the Website at your own risk. However, once we receive your transmission, we will take reasonable steps to preserve its security. If you become aware of any problems with the security of the Website, please contact us immediately at info@objktstudio.com
(2) You must take your own precautions to ensure that your access to the Website or any website (including any linked website) does not expose you to the risk of viruses, malicious computer codes or other forms of interference which may damage your own computer system. For the avoidance of doubt, we shall not accept any responsibility for any interference or damage to your own computer system which arises in connection with your use of the Website, any website or any linked website.
- Cookies
Cookies may be used on the Website to gather data in relation to the Website and you shall consent to this by your access and use of the Website.
- Use of Your Information and Material
We appreciate any suggestions you may have regarding ways in which the Website may be improved or materials that may be added to the Website. Any unsolicited ideas that you submit to us will not be regarded as confidential and will become our property. We may use, reproduce, disclose, publish, modify, adapt and transmit the unsolicited ideas or any part thereof to other persons, without any restriction or any obligation to compensate you in any way whatsoever.
- Privacy Policy
The Privacy Policy available on the Website explains how your personal information is collected and managed.
- Disclaimer
(1) We make no representations or warranties of any kind, whether express or implied, in relation to any information, content, materials or products included in the Website or to its availability, functionality or performance.
(2) We do not accept responsibility for any loss or damage, howsoever caused (including through negligence or matters outside our control), which you may directly or indirectly suffer in connection with your use of the Website or any linked website, and we do not accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, the Website. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of the Website or the information that it contains.
(3) The use of the information on the Website is at your own risk. We shall not be liable to you in respect of any injury, loss or damage arising out of, or related to, your use, or inability to use, the information on the Website or provided through the Website through email. For the avoidance of doubt, we shall not be liable for any compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and any third party claims. If any such liability cannot be excluded by law, our liability shall then be limited only to the re-supply of the relevant information or services to you.
(4) You agree to fully indemnify us, each of our related companies and such other persons involved in the creation of the Website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of the Website, any information that you provide via the Website or any damage that you may cause to the Website. This indemnification includes, without limitation, any liability relating to any actual or alleged infringement of intellectual property rights, defamation and/or invasion of privacy.
- Governing Law and Jurisdiction
(1) These Terms of Use are governed by and construed in accordance with the laws of the Republic of Singapore and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.
(2) If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of these Terms of Use, which will continue in full force and effect.
(3) If you access the Website in a jurisdiction other than Singapore, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply. We make no representations that the content of the Website complies with the laws of any country outside Singapore.
- General
(1) These Terms of Use may be amended at any time without notice and your access to the Website may be terminated at any time without notice.
(2) Your continued use of the Website following such amendment of these Terms of Use will represent an agreement by you to be bound by the Terms of Use as amended.
(3) Where your access to the Website is terminated, all disclaimers and limitations of liability set out in these Terms of Use will survive.
(4) Reference to “Website” includes the whole or any part of the web pages located on the Website (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).
Online Refunds and Exchanges
Please choose carefully as refunds are not provided for change of mind or incorrect selection. We recommend you carefully preview any orders before proceeding with your order. If you make an error please contact our Team immediately for assistance.
Please note that our online store is currently available for Singapore only.
Refund Policy
This Refund, Return and Repair Policy is applicable to purchases made via www.objktstudio.com only.
At OBJKT we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from OBJKT, so you are familiar with our policy on refunds, returns and repairs and your rights under the CPFTA & Lemon Law.
We also recommend you immediately inspect any goods that we deliver to you or that you collect from an OBJKT partner store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
If you have any questions about this policy, please contact us.
About our Refund, Return & Repair Policy
This is the Refund, Repair and Return Policy of OBJKT, and applies where you make a purchase online from www.objktstudio.com
Change of Mind
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We recommend you follow the following steps to ensure an efficient returns process
- Report your return in writing to OBJKT by contacting our Team
- Please wait for our reply and we will send you instructions shortly
- Pack the goods to be returned as carefully as possible
- Please retain original packing as this way the goods are ideally protected against damages in transit
- The value of the goods will be credited to your account as soon as they have arrived in our warehouse and
gone through inspection
- Our intention is to ensure that your returns process is easy, efficient and cost-efficient transaction for all parties.
All goods sold in Singapore come with guarantees that cannot be excluded under the Singapore Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Consumer guarantees cannot be excluded and are in addition to any extended warranty you purchase or any voluntary warranty (warranty against defects) you are given.
There may be circumstances where you are not entitled to a remedy under the Lemon Law if:
- The consumer had damaged the item.
- The consumer had misused the item and caused the fault.
- The consumer had tried to repair the item himself or had someone else try to repair it, and in the process damaged it.
- The consumer had been told about the fault before he bought the item.
- The consumer had changed his mind and no longer wanted the item.
- The fault is due to wear and tear.
For further information about The Consumer Protection (Fair Trading) Act (CPFTA), please visit https://www.case.org.sg/consumer_guides_cpfta.aspx
Goods Damaged in Transit
If any goods arrive damaged, please contact our Team as soon as possible. OBJKT will arrange to have the damaged goods returned to a OBJKT partner store and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.
Refunds
Refunds will be made by OBJKT via the method of payment you used to make your online purchase. Refunds will be processed as soon as the goods have arrived at our warehouse and have gone through inspection.
Delivery Charges
Where OBJKT considers the goods to have breached a consumer guarantee, any delivery costs in Singapore to return the goods to OBJKT or our partner store will be at OBJKT’s cost.
Returns and Repairs
You may return goods we have delivered to you by contacting our Team.
You may also contact or attend the store where you collected your goods, or where your goods were despatched from, and an OBJKT staff member will assist you with any return or repair. This may include inspecting the goods, arranging for the goods to be sent for repair, or providing you with a replacement.
Goods must be returned within a reasonable time. This time frame may vary from product to product and may depend on the type of product you purchased and the price you paid.
If any goods cannot be easily returned to us or our partner store, due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods.
Goods returned for repair will be assessed and/or repaired within a reasonable time. You may be provided with an indicative repair time, which time may vary due to reasons beyond ours or the repairer’s reasonable control, such as part availability and incorrect fault description.
You may be required to pay labour, assessment and/or freight fees, such as where goods are assessed to have been damaged by misuse or accident, or where your rights under the CPFTA & Lemon law or any manufacturer’s warranty do not apply. We may provide you with an indicative fee, which fee may vary due to reasons beyond our control.
Contact Us
Where you have any questions or concerns relating to your Order, please immediately contact our OBJKT team.
Shipping Information
How will you know your Online Order has been shipped?
As soon as you place an order with OBJKT you will receive an email confirmation. Once the order has been processed, you will receive another email confirming dispatch as well as the relevant details for tracking your delivery.
How long until you receive your Online Order?
Depending on your location, delivery will be within five (7) to ten (14) business days for items that are “In stock”.
OBJKT ships internationally, commercial air freight rates apply.
Delivery Services – Standard local delivery
Please note that a signature will be required upon delivery at the nominated address. Delivery will occur between 10:00 am and 6:00 pm Monday- Friday and we are unable to provide an exact time or call prior to delivery.
Your Shipping Address
Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you.
The delivery address must be an address within Singapore and cannot be a PO Box or Freight Forwarding Location.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Insurance
OBJKT will cover the insurance of your purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by OBJKT and transfer of responsibility in the same way.
Warranty
Manufacturer’s Warranty
We guarantee that all products sold are free from manufacturing faults and defects for a period of 24 months from the date of original delivery. In the event that a product is proven to be defective, you are entitled to the restoration of the goods through repair or replacement, whichever is decided as being the most efficient and effective remedy.
It should also be noted that the guarantee does not cover:
- Any breakage caused by negligent and/or improper use of the goods
- Changes caused by normal wear and tear
- Any damage caused by lack of and/or erroneous maintenance
- Any damage due to an accident or force
- Degradation of finish caused by environmental factors
- Inspection of your products
- You are required to inspect your products when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases, you will be required to notify us in writing of any damage or shortages within seven calendar days of delivery. We will not be liable for any damages to any products unless we are notified within the time period specified above. The recommendations in this brochure are intended as a guide only and OBJKT does not assume responsibility or liability.
Customer Care
Every OBJKT is special and keeping it in great condition is important to us. Over time, all pieces will naturally change as a result of environmental conditions and, regular use. To help ensure you enjoy your purchase for many years, we have developed the following guidelines to help you care for your furniture.
Disclaimer
While OBJKT endeavors to provide accurate information at all times on this website it is the responsibility of the user to verify all information before making final decisions or commitments. All information provided on this website is believed to be correct as of the date they were submitted online. However due to pricing fluctuations, discontinuation of products or finishes, or changes to measurements, warranties, lead times or product availability we make no representation of the accuracy of the information provided herein.
Please note: Not all products featured on this website are available through OBJKT website in all countries and states of Asia.
Terms and Conditions of Sale
As a valued customer of OBJKT, we would like you to be familiar with our trading terms, to ensure that your OBJKT experience is a satisfying one. Please feel free to speak with one of our sales consultants if you have any further questions.
1.About OBJKT
(1) Your purchase of goods from www.objktstudio.com (“website” is subject to these Terms and Conditions of Sale (“Terms”), the Terms of Use and any Catalogue Terms. If you do not accept these Terms, you must refrain from using this website or making a purchase from this website.
(2) OBJKT Pte. Ltd. UEN No. 202081777W (trading as OBJKT), and its related bodies (“us”, “our”, “we”, “OBJKT”), carries on business from the website.
(3) The goods and services described in this website are available from OBJKT Singapore only.
(4) You and OBJKT may enter into a sale contract for the sale and supply of products and services described in this website, by you making an offer to OBJKT via the website, to purchase the goods and services at the specified price, subject to these Terms.
(5) The OBJKT logo and words are registered trademarks of OBJKT Pte Ltd and used under a limited license by OBJKT.
(6) In these terms:
(a) “you”, “user”, “member”, and “guest” means anyone who visits and/or uses this website;
(b) reference to a “third party” in these terms includes a reference to any agent or contractor of OBJKT or of any of their related bodies corporate, and any person engaged by any of them, in the creation, provision or maintenance of the website or in the fulfilment of Orders made through the website, and includes any of them;
(c) a reference to the “website” means www.objktstudio.com
(d) “Order” means an offer made by you in response to an invitation to treat made by OBJKT via the website.
- User Agreement
(1) By accessing and/or using the website, you accept these terms and agree to be bound by them, and an agreement is formed between us and you.
(2) These Terms may be amended at any time without notice and your access to this website may be terminated at any time without notice. Your continued use of the website following such amendment of these Terms will represent an agreement by you to be bound by these Terms as amended. We recommend you review the terms for amendments each time you use the website and before placing any Order. Should we choose to provide you with notice of amended terms, you agree to receive email notification of the amendments from us or our third party.
- Guests and Registered Users
(1) You may access and/or use the website as a guest or as a member.
(2) To become a member of the website, you must provide your name, a valid email address and nominate a password. Please also confirm if you do not wish to receive marketing communications from us in the future. If you do not provide accurate and complete details we may not be able to activate your membership or supply products to you. You agree to keep your membership details current at all times by accessing your account via the website or by contacting us at info@objktstudio.com
(3) You will receive an email from us as soon as practical after you create your membership account.
(4) We only permit one registration per email address.
(5) You must not use another members’ account without permission.
(6) You must keep your password secure as you are responsible for any activity on your account. You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your password or account.
(7) If you forget your password you may click on the relevant link located on the website and we will email you a new password, or you may contact us at info@objktstudio.com
(8) We reserve the right to terminate a member’s account without notice for any reason whatsoever including without limitation, if you have breached or we suspect you have breached these terms.
- Legal Capacity
(1) You must be eighteen (18) years of age or over to register as a member of the website or purchase products from the website.
(2) Any Order and/or purchase made by you using this website is an acknowledgement by you that you:
(a) are over the age of eighteen (18) years;
(b) accept these terms;
(c) agree that you have entered into a legal contract with OBJKT in relation to these terms; and
(d) these terms, together with your order, constitute the entire agreement between you and OBJKT for the supply of products.
(3) OBJKT reserves the right to take legal action and seek compensation from the parent or guardian of a minor who causes an order to be placed, for any loss or damage OBJKT may suffer as a result of a transaction entered into by a minor.
- Orders
(1) Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere. We recommend you carefully preview any proposed Orders before adding them to your shopping cart and proceeding with your Order.
(2) Once an Order has been accepted, no cancellation of that Order is valid unless you receive our written communication endorsing the cancelled order.
(3) Your online Order must be paid for in full before we can begin arrangements for the manufacture or supply of the products to you.
(4) Representations of products for sale made by OBJKT via the website do not constitute an offer to sell but an invitation to treat.
(5a) You and OBJKT may enter into a contract for the sale and supply of products by you making an offer via the website to purchase a product at the price advertised on the website by:
(a) placing an electronic Order for the products using the website;
(b) you confirming the Order details in accordance with the procedure on the website;
(c) you making payment in full (plus any applicable delivery charges) on the website; and
(d) the acceptance of that offer by OBJKT.
(6a) When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the product(s) only when:
(a) any requirements set out in these terms have been met;
(b) the electronic instruction containing the offer from you enters and is recorded in our database;
(c) a record is created and stored in our database; and
(d) OBJKT receives in its account full payment from you for the product (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.
(5b) You acknowledge that:
(a) the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by OBJKT for reasons beyond either parties’ reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications, or the omission or failure of third party website providers or systems;
(b) to the extent permitted by law, OBJKT is not liable to you in any way for any loss or damage at all and however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason;
(c) OBJKT may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you; and
(d) OBJKT may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.
(6b) You will receive an email from OBJKT as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact our Team.
(7) If your Order is not accepted by OBJKT, OBJKT will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.
(8) OBJKT may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your Order.
(9) Any representations made about stock availabilities are accurate to the last known stock level and are subject to change. If OBJKT cannot supply a particular product, OBJKT will notify you by telephone or email as soon as possible.
(10) OBJKT will be deemed to have accepted your Order on the first to occur of issue to you by email of a tax invoice for the sale and the fulfilment of your Order.
- Price
(1) Prices shown are in Singapore dollars (SGD) and include GST where applicable. Prices may not include delivery and handling charges. Prices are subject to change.
(2) Each published saving in respect of a product is by reference to the lower of the recommended retail price of the manufacturer or the normal ticketed price of OBJKT.
(3) Images of products shown without any advertised price beside that image are not offered for sale via the website. Please contact the showroom for purchase of these products.
(4) Unless otherwise stated, any accessories shown in any image of products are not included in the price.
(5) We reserve the right to correct any errors published on the website.
- Payment
(1) All payments must be made in full prior to delivery.
(2) Payments must be made via the Shopify secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.
- Supply and Delivery
(1) Subject to you complying with these Terms and acceptance of your Order by OBJKT, OBJKT will sell and supply the products to you as shown on your Order confirmation.
(2) Products may not be available for immediate delivery. OBJKT will endeavor to deliver your Order within the lead time indicated at the time your order was placed. You agree that your Order for any item not In stock may take up to twelve (12) to sixteen (16) weeks to be delivered to you from the date you place your order. This timeframe is the average manufacturing lead time required by suppliers. OBJKT will contact you on receipt of your Order to notify you of the indicative delivery date.
(3) Other than in respect of Orders for furniture, if OBJKT gives you notice that it will be unable to deliver your Order within 10 business days of receipt of your Order, due to lack of stock, you may cancel your Order without charge, and OBJKT will arrange for a full refund of any payment made by you to be processed.
(4) Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time resulting from shipment/delivery delays from our suppliers.
(5) Delivery times will be arranged with you in advance. If you are unable to accept delivery within 14 days from our first call, the invoice must then be paid in full. In addition, a monthly storage fee of $500 will be payable. Storage fees will be invoiced to you on a weekly basis until delivery has been completed and are payable to final delivery.
Storage Fee
4.1 The Storage Fee for a Product shall be equivalent to SGD500 or 2% of the Price of the Product (whichever is the higher) for each period of 30 days or part thereof. The Storage Fee shall be subject to GST.
4.2 The Storage Fee shall be payable by you until you have accepted delivery of all Products held by us in storage for you.
4.3 The Storage Fee shall be payable in a lump sum in advance, without any deduction, set-off or counterclaim, on the first day of the period of 30 days. For the avoidance of doubt, there shall be no apportionment or pro-rating of the Storage Fee even if you subsequently accept delivery the Products that are in storage before the relevant period of 30 days has passed
(7) If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for transport and re-delivery costs.
(8) Should you arrange your own delivery then the goods become your responsibility upon collection from OBJKT ‘s premises.
- Delivery by Carrier
(1) The terms of this clause apply where you select to have your goods delivered to a specified address.
(2) The delivery address must be an address and cannot be a freight forwarding location. Deliveries cannot be made to PO Boxes.
(3) On acceptance of your Order by OBJKT , your Order will be dispatched to your specified delivery address generally within 10 business days of the date you placed your Order for items that are in stock.
(4) If you Order large or bulky items, OBJKT will contact you by telephone or email to arrange with you a suitable time for delivery.
(5) You will be required to be available in person to accept delivery of your Order.
(6) If you wish to change the delivery date or delivery address you must contact our Team at least 48 hours prior to the dispatch of your Order.
(7) OBJKT will use its best endeavors to deliver your Order within any stated timeframes for dispatch, however OBJKT does not warrant that these timeframes will always be met, as many factors may affect these time frames.
(8) You must advise at the time you place your Order via the website or later when you discuss delivery with OBJKT , of any difficulties that may be involved in the delivery (such as stairs or narrow entries). If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist. Any additional costs in relation to access into your premises, eg, crane, are your responsibility. If it is not possible for the products to be delivered into your premises, the products will be returned to our warehouse and you will be invoiced for transport and re-delivery. In addition, the above storage charges will apply.
(9) OBJKT reserves the right to make part deliveries of any Order and each part delivery will constitute a separate contract in respect of the products delivered. Failure to deliver all the products you have ordered will not invalidate the contract as regards any part deliveries.
(10) OBJKT cannot and will not accept responsibility for delivery failures or delays by our third party delivery contractor.
(11) You are required to inspect your products when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage or shortages within seven (7) calendar days of delivery.
- Orders for Collection at a OBJKT partner store
(1) The terms of this clause apply where you select to collect your Order from a OBJKT partner Store.
(2) If you select to collect your goods from a OBJKT partner store, a representative of the relevant partner store will contact you by telephone or email to notify you when the Order is available for collection.
(3) Orders for collection at a OBJKT partner store must be collected within 21 days of the relevant OBJKT partner store giving you notice by telephone or by email that your Order is available for collection. If your Order is not collected within this time, the relevant OBJKT partner store has the right to allocate those goods to another customer and reorder the goods for you.
- Title and risk in goods
Title and risk in the products, such as loss and damage, pass to you on delivery or collection, as the case may be.
- PayPal and credit card fraud
(1) The website employs the latest in Secure Sockets Layer technology from the Stripe payment gateway to secure our payment systems. Squarespace is certified Level 1 PCI DSS compliant. For more information, see Shopify PCI page.
(2) To the extent permitted by law, each of OBJKT, OBJKT and their related bodies corporate will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a user where a credit card or PayPal account is fraudulently used or is used in an unauthorised manner.
- Disclaimer and Indemnity
(1) To the extent permitted by law, each of OBJKT and each of their related bodies corporate exclude all liability to you or anyone else for loss or damage of any kind (however caused or arising) relating in any way to the website including, but not limited to, loss or damage you might suffer as a result of:
(a) errors, mistakes or inaccuracies on the website;
(b) you acting, or failing to act, on any information contained on or referred to on the website and/or any linked website;
(c) personal injury or property damage of any kind resulting from your access or use of the website;
(d) any unauthorised access to or use of the websites secure servers;
(e) any interruption or cessation of transmission to or from the website;
(f) any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through the website by any third party; and/or
(g) the quality or fitness for any purpose of any linked sites.
(2) Except as expressly provided in these terms, and to the fullest extent allowed by the law, OBJKT and its third parties will not be liable for any direct, indirect, special, incidental or consequential damages arising out of your access to or use of the website.
(3) You will at all times indemnify, and keep indemnified, OBJKT and each of their related bodies corporate, including their directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by any of them arising from any claim, demand, suit, action or proceeding by any person against you or them where such loss or liability arose out of, in connection with or in respect of your conduct or breach of these terms.
(4) This clause is not intended to exclude or limit any rights which you may have under the CPFTA and Lemon Law
- Order Enquiries
If you have any query about the progress of your Order please contact our Team. Please have your Order number handy as shown on the email confirmation.
- Damaged or Faulty Products and Refund Policy
(1) If any product ordered by you arrives damaged or is not of acceptable quality you may have:
(a) rights under the Refund Policy;
(b) legal rights and remedies in Singapore under the CPFTA and Lemon Law and other rights under other consumer laws applying in Singapore; and/or
(c) to have the product repaired or replaced or to receive a refund of the price paid by you for the product.
(2) Please choose carefully as OBJKT will generally not provide you with a refund or exchange simply because you changed your mind or the product was not what you expected.
(3) If your Order arrives damaged, please contact your nearest store or sales consultant immediately.
(4) In case of damaged goods, please refer to the OBJKT Care Manual for an outline of our warranty policy. This document is available in-store or here.
(5) OBJKT will not be responsible for ensuring that the products are suitable for a particular purpose unless it is self evident or is made known to OBJKT. OBJKT will not accept responsibility for the suitability or strength of fabrics supplied on a customer’s own material or customer’s own leather basis which is specified by the customer or their agent.
- Privacy and Personal Information
(1) Our Privacy Policy available on this website explains how your personal information is collected and managed in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012)
(2) The privacy of your personal information is important to OBJKT .
(3) OBJKT and its third parties may collect personal information directly from you when you register as a member of the website, when you place an Order, or when you contact us at info@objktstudio.com Personal information may include your name, residential and/or postal address, telephone number and email address.
(4) Your personal information is not collected if you only browse this website.
(5) Online payments are handled by Squarespace. OBJKT does not store your credit card or banking details. For further information please check Squarespace Security and Payment standards. https://www.squarespace.com/measures
(6) OBJKT, its related bodies corporate and their authorised third parties, may use your personal information for the purposes for which you give it to any of them and for their own internal purposes. You agree that OBJKT and/or its third party may use your email address to send you messages concerning your membership account, any Orders you place and information about the products sold via the website that OBJKT thinks may be of interest to you. If you would prefer not to receive promotional or other material from OBJKT or its third parties, please let us know and OBJKT will respect your request. You also agree that OBJKT may contact you by telephone to arrange delivery or collection of your Order.
(7) You may request OBJKT to remove your personal information from its database by emailing us at info@objktstudio.com
(8) For further details about OBJKT ‘s privacy practices please view the Privacy Policy on this website. Should you have any questions concerning your privacy, please contact us at info@objktstudio.com
- Force Majeure
OBJKT will not be liable for any delay in performing any of their obligations if such delay is caused by circumstances beyond their reasonable control, including but not limited to, failure of or interruption in the provision of essential services such as electricity supply, bank payment systems or courier deliveries.
- Governing Law
(1) These terms will be governed by and interpreted in accordance with the laws of Singapore and you irrevocably submit to the non exclusive jurisdiction of the Courts of Singapore, Singapore. If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of this agreement, which will continue in full force and effect.
(2) If you access the website in a jurisdiction other than Singapore, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply. OBJKT makes no representations that the content of the website complies with the laws of any country outside Singapore.
- Severability
If any part of these terms are found to be void, invalid, unlawful or unenforceable then that provision or part will be deemed to be severed from these terms and the remaining terms and provisions of these terms will remain in force and constitute the agreement between you and OBJKT .
- Transfer and Assignment
If OBJKT merges, sells or otherwise change control of its business or this website to a third-party, OBJKT reserves the right, without giving notice or seeking consent, to transfer or assign the personal information, content and rights that OBJKT has collected from you and any agreements it has made with you.
- Waiver
The failure by OBJKT to exercise or enforce any right or provision under these terms will not constitute a waiver of such right or provision. Any waiver of any provision under these terms will only be effective if it is in writing and signed by OBJKT .
We require that your order include written acceptance of our quotation. Should you be acting as a third party on behalf of a client, it is the third party’s responsibility to ensure the client has read and accepted these Terms and Conditions.
1 Ordering your products
Your order will be accepted upon receiving full payment and purchase order. Upon receiving the full payment and purchase order, you automatically accept OBJKT Terms and Conditions. No cancellation of that order is valid unless you receive written communication from us endorsing the cancelled order. In the event the order is cancelled the deposit is NON REFUNDABLE. Where production of the goods has commenced at the time of cancellation the client shall be liable for the payment of the costs of production plus any costs arising as a result of cancelling the order.
2 Paying for your products
You will be contacted by our Warehouse to coordinate a delivery date/time and you will be required to pay the remaining 50% balance owing on your order prior to delivery.
3 Delivery of your products
Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time resulting from shipment/delivery delays from our suppliers. Delivery times will be arranged with you in advance. If you are unable to accept delivery within 14 days from our first call, the invoice must then be paid in full. In addition, storage fees are chargeable as follows:
3.1 The Storage Fee for a Product shall be equivalent to SGD500 or 2% of the Price of the Product (whichever is the higher) for each period of 30 days or part thereof. The Storage Fee shall be subject to GST.
3.2 The Storage Fee shall be payable by you until you have accepted delivery of all Products held by us in storage for you.
3.3 The Storage Fee shall be payable in a lump sum in advance, without any deduction, set-off or counterclaim, on the first day of the period of 30 days. For the avoidance of doubt, there shall be no apportionment or pro-rating of the Storage Fee even if you subsequently accept delivery the Products that are in storage before the relevant period of 30 days has passed.
If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for transport and re-delivery costs.
You are responsible for ensuring that there is adequate access and entry to your premises to facilitate delivery of the products. Any additional costs in relation to access into your premises, eg, crane, product modification, are your responsibility. We reserve the right to make part deliveries of any order and each part delivery shall constitute a separate contract in respect of the products delivered on the same condition as set out herein. At any point in time, a 50% deposit must be maintained for all undelivered goods. Failure to deliver all the products you have ordered shall not invalidate the contract with regards to any part deliveries.
All products will remain the property of OBJKT until payment is received in full and delivered from OBJKT’s premises. Should you be arranging your own delivery then the goods become your responsibility upon collection from OBJKT’s premises.
4 Inspection of your products
You are required to inspect your products at the point of delivery. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage or shortages within seven (7) calendar days of delivery. We will not be liable for any damage to any of the products unless we are notified within the time period specified above.
5 Your right to return products
Unless goods are faulty, and we are duly notified as outlined above, we are unable to refund, exchange or credit your account.
6 Warranty
A standard warranty period of 24 months is applicable for OBJKT product. Any claim against us for the breach of warranty must be made within the period of 24 months from the date of delivery of your products. Any such claim must also be made within one month of discovering or learning of the alleged defect. You will not be entitled to make any claim against us in respect of breach of any warranty or condition unless the claim is made within the relevant period set above. In the event that a product is proven to be defective, you are entitled to the restoration of the goods through repair or replacement, whichever is mutually decided as being the most efficient and effective remedy. It should also be noted that warranty does not cover: any breakage caused by negligent and/or improper use of the goods, changes caused by normal wear and tear, any damage caused by lack of and/or erroneous maintenance, any damage due to an accident or force, chromatic variations in wooden and varnished parts due to the normal ageing of the finish. It should also be noted that coverings such as leather and fabric have very specific and limited warranties; ‘coverings’ do not fall under the warranty terms listed above.
7 Our liability
OBJKT will not be responsible for ensuring that the products are suitable for a particular purpose. Further we will not accept responsibility for the suitability or strength of fabrics supplied on a “customers’ own material or customers’ own leather” basis which is not supplied by OBJKT.
8 Personal Information
Your address and contact details may be used by OBJKT and OBJKT subsidiaries to provide marketing information to you about our products and events. Please refer to our privacy statement at www.objktstudio.com for more information.
Contract
We require that your order include written acceptance of our quotation. Should you be acting as a third party on behalf of a client, it is the third party’s responsibility to ensure the client has read and accepted these Terms and Conditions.
1 Ordering your products
Your order will be accepted upon receiving your 50% deposit and purchase order. Upon receiving the 50% deposit and purchase order, you automatically accept OBJKT’sTerms and Conditions. No cancellation of that order is valid unless you receive written communication from us endorsing the cancelled order. In the event the order is cancelled the deposit is NON REFUNDABLE. Where production of the goods has commenced at the time of cancellation the client shall be liable for the payment of the costs of production plus any costs arising as a result of cancelling the order.
2 Paying for your products
You will be contacted by our Warehouse to coordinate a delivery date/time and you will be required to pay the remaining 50% balance owing on your order prior to delivery.
3 Delivery of your products
Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time resulting from shipment/delivery delays from our suppliers. Delivery times will be arranged with you in advance. If you are unable to accept delivery within 14 days from our first call, the invoice must then be paid in full. In addition, storage fees are chargeable as follows:
3.1 The Storage Fee for a Product shall be equivalent to SGD500 or 2% of the Price of the Product (whichever is the higher) for each period of 30 days or part thereof. The Storage Fee shall be subject to GST.
3.2 The Storage Fee shall be payable by you until you have accepted delivery of all Products held by us in storage for you.
3.3 The Storage Fee shall be payable in a lump sum in advance, without any deduction, set-off or counterclaim, on the first day of the period of 30 days. For the avoidance of doubt, there shall be no apportionment or pro-rating of the Storage Fee even if you subsequently accept delivery the Products that are in storage before the relevant period of 30 days has passed.
If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for transport and re-delivery costs.
You are responsible for ensuring that there is adequate access and entry to your premises to facilitate delivery of the products. Any additional costs in relation to access into your premises, eg, crane, product modification, are your responsibility. We reserve the right to make part deliveries of any order and each part delivery shall constitute a separate contract in respect of the products delivered on the same condition as set out herein. At any point in time, a 50% deposit must be maintained for all undelivered goods. Failure to deliver all the products you have ordered shall not invalidate the contract with regards to any part deliveries.
All products will remain the property of OBJKT’s until payment is received in full and delivered from OBJKT’s premises. Should you be arranging your own delivery then the goods become your responsibility upon collection from OBJKT’s premises.
4 Inspection of your products
You are required to inspect your products at the point of delivery. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage or shortages within seven (7) calendar days of delivery. We will not be liable for any damage to any of the products unless we are notified within the time period specified above.
5 Your right to return products
Unless goods are faulty, and we are duly notified as outlined above, we are unable to refund, exchange or credit your account.
6 Warranty
A standard warranty period of 24 months is applicable for OBJKT’s product. Any claim against us for the breach of warranty must be made within the period of 24 months from the date of delivery of your products. Any such claim must also be made within one month of discovering or learning of the alleged defect. You will not be entitled to make any claim against us in respect of breach of any warranty or condition unless the claim is made within the relevant period set above. In the event that a product is proven to be defective, you are entitled to the restoration of the goods through repair or replacement, whichever is mutually decided as being the most efficient and effective remedy. It should also be noted that warranty does not cover: any breakage caused by negligent and/or improper use of the goods, changes caused by normal wear and tear, any damage caused by lack of and/or erroneous maintenance, any damage due to an accident or force, chromatic variations in wooden and varnished parts due to the normal ageing of the finish. It should also be noted that coverings such as leather and fabric have very specific and limited warranties; ‘coverings’ do not fall under the warranty terms listed above.
7 Our liability
OBJKT will not be responsible for ensuring that the products are suitable for a particular purpose. Further we will not accept responsibility for the suitability or strength of fabrics supplied on a “customers’ own material or customers’ own leather” basis which is not supplied by OBJKT.
8 Personal Information
Your address and contact details may be used by OBJKT and OBJKT’s subsidiaries to provide marketing information to you about our products and events. Please refer to our privacy statement at www.objktstudio.com for more information.